Financial Technology, as commonly known as FinTech, has been all around us in 2019.
This disruptive field is continuously disrupting financial services. FinTech has
changed not only the way consumer interact with the offered financial services, but
also how businesses interact together.
If you have ever received a wireless payment, online or through an app, or sent
funds to friends or family, FinTech has touched your daily life. The driving force
for the industry is the increasing demand of accessing financial services i.e.
managing your financials and conducting financial transactions, through personal
devices. This, in turn, induced heavy interest as well as investing in
technology-oriented solutions for financial services.
The Fintech industry is expected to reach 305.7 billion USD by 2023
(ResearchAndMarkets) and FinTech companies are, now, a threat to the traditional
brick-and-mortar businesses offering financial services, including banks. But,
before we dive into the details about the industry we shall define it and discuss
what Fintech encompasses as an industry.
What is Financial Technology?
At the start, financial technology alluded to any technology applied to the back-end
systems of financial institutions. Nowadays, Fintech has grown to include a plethora
of other applications; applications, as aforementioned, that are consumer-centric.
As everyone would agree, it is now possible, quite easily, to manage your
financials, trade, pay for your food through this technology; often through mobile
phones thanks to a technology referred to as Near Field Communication.
In laymen terms, fintech engulfs any company that uses a combination of the
internet, mobile devices, software or cloud technology to allow its customers to
perform financial operations or access financial operations. Mainly, financial
technology products are designed to link consumers' finances with technology,
although the term is can also be applied to B2B technologies as well.
The tools provided by fintech are changing the way many consumers manage their
finances. For instance, with fintech services, it is easier for consumers to track
their money and facilitate funds transfer. For the estimated 1.7 billion people,
worldwide, without an account in any financial institution (World Bank Group),
fintech provides these individuals with a chance to participate in financial
services through easy-to-use-technology. And, to a large extent, this is exactly why
fintech, as an industry, has been developed- to make access to financial services
and operations ubiquitous.
To better understand the landscape of fintech one needs to take a look at the most
areas of fintech innovation. Most of these innovations orbit around the following
areas:
- Cryptocurrency
- Blockchain technology
- Smart contracts
- Insurtech or Insurance Technology which aims to mainstream the insurance industry through easy-to-use-technology
- Robo-advisors for investments
- Cybersecurity
In terms of its use, we can refer to four categories of users for financial
technology:
- B2B for banks
- Business Clients
- B2C for small businesses
- Consumers
In what concerns consumers, as is the case with most technologies, the younger you
are the more you will be able describe what fintech is- and be aware of its
existence. As fintech’s products tend to be consumer-centric, this makes fintech
products targeted towards millennials given the huge size of this segment. This is
an important fact to keep in mind, as this interest in millennials has a lot to do
with the size of the market more than the ability of baby boomers to use this
technology. In truth, fintech cannot offer the later generation because it simply it
cannot address the problems their facing.
As for businesses, prior to the adoption of fintech, a business owner would have to
go to a bank or any other funding financial institution to secure financing or
startup capital- the tradition funding road. If the business wants to accept credit
card payments, they would have to establish a relationship with a credit provider
and even install infrastructure. Now, with mobile technology, those hardships are a
part of the past.
Fintech: How does the future look like?
We can safely state that the future of financial technology has become mainstream.
But this comes with a price; an increased scrutiny from the regulators.
Initially, regulators were struggling in terms of dealing with fintech companies,
since they are so different. It was argued, from traditional banks, that financial
technology companies were under-regulated, however the landscape, in this regard, is
changing.
Fintech companies that offer financial products that are the same as a traditional
bank may be the subject to the same regulations as a brick-and-mortar bank which can
be a challenge. In truth, it is hard for a startup lacking the expertise, knowledge
and resources to stay compliant with these regulations.
Regulators have the mission of making sure that fintech companies stay compliant
with the regulations without killing their innovation. This comes with the
responsibility, for regulators, of keeping up with innovative technology without
introducing regulations too early in the process which can prevent the early
adoption of useful technology.
As a solution, some have touted the idea of a “regulatory sandbox,” an approach
already tried in several countries where a fintech can experiment with pilot
programs in cooperation with a regulator in a controlled environment. (Thompson
Reuters).
In this current environment where fraud is spreading unchecked, cyber threats
increasing, know your customer (KYC) compliance has become the essential focus for
the financial services industry. Financial technology companies sometimes have quite
of difficulties with the demands of compliance in these areas – on average,
customers can send up to 100 documents to banks during the onboarding process.
Fintech companies need to be equipped with the right tools to handle this massive
volume in order to meet the standards.
Fintech is here to stay, so some of the challenges will perhaps only get more
complicated as the industry continues to grow. It’s undeniable that Fintech has in
many senses changed how consumers understand finance and how they conduct financial
operations or transactions and made many things easier. It also has the promising
potential to help reach much of the unbanked globally. It would be lackadaisical if
regulators do not continue to keep an eye on fintech companies to determine how
these new financial services companies fit into the broader financial landscape.